Privacy Policy |

Privacy Policy

We at Star Club (Pvt) Ltd. absolutely believe in the importance of data security and take the security of your information very seriously. We are committed towards protecting any and all personal and other information you may provide to us. We also believe that you should know how we treat the information provided by you.

This privacy policy will explain how we gather information about you through our network of websites and applications and how the gathered information may be used. We advise that you read and understand the privacy policy before you continue using this site and/or any other service provided by us. We also advise that you read and understand our Terms and Conditions available at If you require further information or any clarification about our Privacy Policy or our Terms and Conditions, please contact us via

By continuing to use this website and its services you are deemed to have agreed to our privacy policy and our terms and conditions.

The terms and conditions and the privacy actions apply to this website and may also extend to any other website, application or system owned by Star Club (Pvt) Ltd. We may provide links and redirections to third party websites, applications and systems for marketing, sales, data gathering and other related activity. Please note that we are not responsible for these third party websites, applications and/or systems and we cannot guarantee the security and/or privacy practices and policies of these third parties. These third parties are not subject to the privacy policy and/or terms and conditions of our website and under no circumstance will Star Club be liable for any damage caused in any shape, form or size to you by dealing with these third parties directly, indirectly or as a subsequent action of visiting, using, interacting with our websites, applications and/or systems. We advise that you read and understand the terms and conditions and the privacy policy of these third parties before using, engaging, interacting with their websites, applications and/or systems.

We reserve the right to change, amend and update the content of this Privacy Policy and the Terms and Conditions of this website at our discretion without prior warning or notice. You are advised to regularly read the Privacy Policy and the Terms and Conditions of this website.

The Information We Collect

We may collect your information when you fill reservation forms, inquiry forms, sign up for the newsletter and/or when you agree and provide us with your information.

You may be asked to enter your name in full, residential address, email address, contact number and other related information. By filling these forms you acknowledge and agree that we will be collecting and storing your information.

Usage of information

The information we collect from you will be gathered and stored and may be used in any form given below:

  • When processing transactions – The information you provide will not be shared, sold, exchanged and/or transferred to any other third party for any reason without your consent with the exception of passing your information through a secure service to the relevant bank(s) and/or third party secure payment gateway provider for transactional purposes. The information we provide will be limited to the bare essentials required in terms of the law in relation to such transactions. Once the information is passed to these third parties, they will be held liable for the security of your information.
  • Sending periodic emails – The information and email address you provide when making a reservation or signing up for the newsletter will be used to send periodic email containing information and offers. You may unsubscribe from our newsletter at any given time. The newsletter may be sent to you using third party applications, and you may be asked to provide your personal information to register for such services. These third party applications have strong data security protocols; however, we will not be liable or guarantee the security of your data by these third parties. We will also send you a confirmation email once your reservation is completed and subsequent email regarding your reservation and other activities and offers available at the hotel.
  • For marketing activities – We may use your personal information to keep you informed about the latest deals and offers and provide you with information pertaining to hotels and travel. We may use third party services to provide you with these services. These third parties are governed by strict data protection policies; however, we are not liable nor do we guarantee the security or safety of the data passed on to these third parties.

Protecting Your Information and Data

All our websites, applications and reservation engines comply with W3C standards and information is stored and transmitted via Secure Socket Layer (SSL) technology. All information and data that are transmitted are protected via a 128bit encryption and/or higher.

The reservation engine, which complies with SSL technology, will transmit data to the secure payment gateway by complying with security standards that are required by the payment gateway supplier. The security protocols are constantly monitored and vulnerabilities are checked and addressed accordingly.

We do not store your credit card details in any of our servers.

Usage of Cookies

We may use cookies to track your movement within the site and your subsequent actions.

Disclosing Information to Third Parties

Under no circumstance do we sell, transfer or trade your information with any third party. We may share your information with trusted third parties who we work with in our operations. We will do so only if the party agrees to consider your information as private and treat it with the utmost care and maintain the highest standards of confidentiality.

We may also release your personal information in order to comply with any legal requirement. However, we will only do so if proper cause and warrants are produced and the request for your information falls under the law and jurisdiction of Sri Lanka.

We will also release non-personal information that cannot be identified to third parties in order to aid in our marketing, advertising and other activities.  


Star Club shall perform its duties with a reasonable degree of care, diligence, skill and judgment that is required of a service provider of its nature.

Star Club shall not be liable for any loss or damage whatsoever if and to the extent that such loss or damage is caused by any cause or event which Star Club is unable to avoid and the consequences whereof Star Club is unable to prevent by the exercise of reasonable due diligence.

Collection of Information

Collection of your information is not limited to online mediums and may extend to offline mediums as well.

Updating Your Information

If you wish to update your information you may do so by contacting us via

Contact Us

If you require further information or do not require receiving of further notification, please let us know via

Last modified - 1st May 2016